FREE SHIPPING if purchase above RM300.00 (Kuala Lumpur Only)

+603-8739 4663   


+6012-289 8315  


enquiry@jomcari.com.my   


T & C

DELIVERY POLICY

1) THE SHIPPING CHARGES WILL BE AS FOLLOWS:-

A) FOR KL AREA
FREE SHIPPING IF PURCHASE ABOVE RM300.00

B) FOR WEST MALAYSIA
FIRST 3KG CHARGES RM10.00, NEXT 1KG ADD ON RM2.00

C) FOR EAST MALAYSIA
FIRST 1KG CHARGES RM13.00, NEXT 1KG ADD ON RM12.00

2) WE WILL SEND YOU AN EMAIL WITHIN 24 HOURS CONFIRMING YOUR ORDER INCLUDES TRACKING NUMBERS WHEN THE ITEM IS SHIPPED OUT FROM OUR PREMISES.

3) ORDERS WITH PAYMENT RECEIVED BEFORE 12.00 NOON ARE NORMALLY SHIPPED OUT AT THE SAME OR NEXT WORKING'S DAY (MONDAY TO FRIDAY), DELIVERY IS USUALLY NEXT WORKING DAY AFTER POSTING REQUIRES 3 TO 7 WORKING DAYS FOR DELIVERY. DELIVERY TIME MAY BE LONGER DURING LONG HOLIDAYS LIKE HARI RAYA OR C.N.Y

REFUND POLICY

1) ALL PRODUCTS SOLD ARE NOT RETURNABLE OR REFUND, BUT, ALLOW TO EXCHANGE FOR SIZING PROBLEM ( FOR ONE TIME ONLY)

2) ALL PRODUCTS SOLD WLL HAVE A 30 DAYS WARRANTY FOR OUTSOLE ONLY POLICY ( FOR MANUFACTURING DEFECTS ONLY)

WARRANTY COVERED FOR OUTSOLE OPENED OR DAMAGED ONLY ( NOT COVER FOR SHOE UPPER)

WE WILL NOT SHIP REPLACEMENT MERCHANDISE UNTIL RECEIPT OR DAMAGED / DEFECTIVE ITEM WITH PRINTED RECEIPT AS PROOF OF PURCHASE, AND WE WILL COVER SHIPPING FEE FOR REPLACEMENT OR REPAIRED PRODUCT WITH 14 DAYS.


CANCELLATION POLICY

1) IF YOU WANT TO CANCEL AN ORDER, PLEASE EMAIL US AT sales@jomcari.com.my

2) A 50% RESTOCKING FEE WILL BE CHARGED TO CANCELLATION FOR PRODUCTS THAT HAVE BEEN SHIPPED OUT

ALL PRODUCTS, IF THERE IS ANY DISPUTE, THE COMPANY WILL BE AT THE FINAL DECISION.


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